MedassurePlus understands that life is happening and with careers and families, scheduling time to see your physician is not always accessible or convenient. We have a network of nationally certified doctors and pediatricians who are available to you by telephone 24/7/365. You can easily chat with a doctor by picking up the phone or going online to get connected to a certified physician immediately. There is always a 24hr doctor ready to consult, diagnose and prescribe at the convenience of a MedassurePlus member’s phone call.

24/7/365 on demand access to affordable & quality healthcare: Anytime – Anywhere

When should I use MedassurePlus?

  • If you’re considering the Er or urgent care for a non-emergency medical issue
  • Your primary care physician is not avaiable
  • At home, travelling or at work
  • 24/7/365, even holidays!

What can be treated?

  • Allergies
  • Asthma
  • Bronchitis
  • Cold and Flu
  • Ear Infections
  • Joint Aches and Pain
  • Respiratory Infection
  • Sinus Problems And More!

Pediatric Care related to:

  • Cold & Flu
  • Constipation
  • Ear Infection
  • Fever
  • Nausea & Vomiting
  • Pink eye And More!

How it Works

BY PHONE

  • Call Toll-Free

    A Patient calls a toll-free hotline that’s available 24/7/365

  • Speak with a Care Coordinator

    A care coordinator evaluates the patient to determine if telehealth is appropriate and redirects the patient to a doctor if appropriate.

  • Speak with the Doctor

    Once an available provider is located, our system automatically calls and connects the doctor to the customer.

BY VIDEO CONFERENCE

  • Visit Website

    Customer visits our website and login using their username and password.

  • Find a Doctor

    Our system helps the customer determine if telehealth is appropriate, search for a provider using criteria, such as specialty, language, gender, location, or simply find the next available doctor.

  • See the Doctor Online

    Once an available provider is located, our system automatically calls and connects the doctor to the customer.

MDlive Mobile

  • Access to online care at home, at work or on the go
  • Telehealth in the palm of your hand
  • Engage with providers from iPhone, iPad, Windows Mobile & Android
  • Schedule Appointments
  • Complete Medical History
  • Send & Receive secure messages
  • Access to lab tests & medical files

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